Support
Frequently asked questions
Products & Materials
What materials are TJ American vanities made from?
Our vanity cabinets are crafted from solid poplar wood frames, known for their strength and smooth finish. Countertops vary by collection — the Graydon features genuine Italian Carrara marble, the Diana uses Black Marquina quartz, and Yates/Reynolds come with white engineered marble. Small vanities include ceramic tops.
What countertop options are available?
We offer Natural Italian Carrara Marble (Graydon), Black Marquina Quartz (Diana), White Engineered Marble (Yates, Reynolds), and Integrated Ceramic (Glyssia, Elorae, Lorique, Prytia, Delany, Davinya, Ovinya).
Do vanities come with sinks?
Yes — all TJ American vanities include the sink. Larger vanities (30"+ widths) include undermount ceramic sinks. Compact 20" vanities include integrated ceramic tops.
Is a faucet included?
Faucets are not included and are sold separately. All vanities are pre-drilled for standard 8-inch faucet hole spacing, making it easy to find a compatible faucet at any home improvement store.
How do I care for the marble or quartz top?
Quartz tops are non-porous and require only mild soap and water. Natural marble should be sealed periodically and cleaned with pH-neutral products to maintain its finish. Avoid abrasive cleaners on all stone surfaces.
Installation
Do the vanities require assembly?
Most TJ American vanities arrive fully assembled and ready to install — including all large-format vanities (30" and up). Some compact 20" models such as the Delany and Davinya require minor assembly of the legs.
How difficult is installation?
Installation is straightforward for someone comfortable with basic plumbing. All vanities feature an open back design for easy plumbing access. We recommend hiring a licensed plumber if you are not experienced with plumbing connections.
Is a countertop backsplash included?
Most collections include a backsplash with the countertop. TJ American also sells matching backsplash and sidesplash pieces separately for larger installations.
Purchasing & Shipping
Where can I buy TJ American vanities?
Our vanities are available at The Home Depot and Wayfair. You can find direct links to each product on our individual product pages under "Where to Buy."
How long does shipping take?
Shipping timelines vary by retailer and location. Check the specific product listing at your preferred retailer for estimated delivery dates. Large vanities typically ship via freight carrier.
What is the return policy?
Returns are handled by the retailer where you purchased. Both Home Depot and Wayfair have return policies — we recommend reviewing the specific policy before purchasing.
Warranty & Support
Is there a warranty on TJ American products?
TJ American products are backed by the retailer's standard warranty. For specific warranty questions, please contact us directly and we will assist you.
What if my vanity arrived damaged?
Document any damage with photos immediately upon delivery, then contact the retailer or reach out to us at customer_care@jasfurniture.com. We will work to resolve the issue as quickly as possible.
Do you have replacement parts?
Yes — we can assist with replacement hardware, soft-close mechanisms, and other components. Contact us with your model number and we will help locate what you need.
Still have questions?
Our team is happy to help with product selection, installation questions, and more.